References
Capri, een hartrevalidatiecentrum, heeft ons gevraagd te ondersteunen bij het bepalen van de ontwikkelrichting van de organisatie in de komende jaren. Capri acteert in het spanningsveld van verzekeraars, ziekenhuizen en andere zorginstellingen en heeft daarnaast te maken met toenemende concurrentie. Wij hebben een organisatieanalyse uitgevoerd en een beeld gevormd van de huidige organisatie, de doelgroepen, de ontwikkelingen in de markt en de concurrentie.
Regie op groen voor Rijkswaterstaat DID
In 2006 and 2007 QNH defined a target enterprise architecture for NUON based on the Zachman Framework, which outlined the process and data model for information systems that needed to be in place in 2008 to meet NUON’s business needs.
The Municipality of Venlo completely redesigned its website with the aid of Microsoft Sharepoint Server. The municipality now has easy access to the vast range of information within the municipality and other government agencies. Not only that, the website is now one of the few municipal websites in the Netherlands to have been awarded the Waarmerk Drempelvrij quality mark for accessible websites.
When outsourcing, attention tends to focus on the transfer of tasks and migration of techniques to the new server provider. Little attention is devoted to the organisation left behind (the so-called retained-organisation), despite the fact that the retained-organisation needs to be properly prepared for the new situation. The Netherlands Public Works Department considers this to be of paramount importance. When the department wanted to introduce uniform Service Management processes, QNH advised the department on how to manage the interface between the retained-organisation and the service provider and how to enable the employees to carry out their daily tasks.
In 2007 and 2008 QNH conducted two successful projects for the Evides water company. For the infrastructure division we defined a target architecture for 2010 based on the Zachman Framework. And for the drinking water division, following the introduction of self-invoicing (formerly ENECO), we centralised all customer contacts in a central Customer Contact Centre.
Certis Europe is one of the leading names in crop protection worldwide. The Certis Europe environment is fully virtualised and runs on HP Class C Blades. However, the Storage Area Network (SAN) had ceased to meet the requirements imposed by Certis Europe. So QNH was asked to come up with a SAN solution that would help resolve the capacity and throughput bottleneck.
